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Booking.com vs Expedia (best hotel apps / software)
Compare | Winner | |
Ease of Use | ||
Varieties of Listings | ||
Prices | ||
Cancellation Policy | ||
Customer Service | ||
Website Navigation | ||
User Ratings | ||
Search Filters | ||
Deals & Discounts | ||
Special Features | ||
FREE / PAID | Monetizes through commissions from hotel bookings💰. No cost to use the website🆓. | Monetizes via commissions from bookings💰 and advertising🎯. Free to use the website🆓, but Expedia Rewards membership required for certain discounts💳🎁. |
Conclusion | Booking.com is a robust platform with extensive hotel listings and high user ratings 🏨🌍👍. However, its cancellation policy could use some improvement 🔄👎. | Expedia offers good deals and a user-friendly interface, but customer service could be better 👍💰🖥💔. |
Booking.com Pros & Cons
Plentiful hotel listings 🏨🔢
High user ratings 📝🔝
Stable mobile app 📱✔
Decent prices 💸👍
Many deals & discounts 🎁💃
Expedia Pros & Cons
User-friendly interface 🖥👍
Good deals & discounts 💰🎊
Convenient mobile app 📱✔
Wide variety of listings 🏢🔍
Transparent pricing 💸👀
Unique special features 🎁🌟
Strict cancellation policy ⛔🔄
Lack of direct customer service 📞👎
Limited search filters 🔍🔻
Inconsistent room availability 🚪😓
Fee for certain special features 💰👎
Occasional website issues💻🔧
Average customer service ☎️😑
Less user ratings 📝⬇
Limited search filters 🔍🔻
Occasional pricing inconsistencies 💸🔄
Some special features require payment 💰👎
Other best hotel apps
TripAdvisor excels with its abundant user reviews but trails in terms of booking ease and website navigation 👥📝🔝🕹🔻.
Hotels.com fares well with a simple booking process, loyal customer rewards, but struggles with limited search filters 🏆🎁🖥👎.
Airbnb is a top-choice for unique accommodations, responsive hosts but guest protection needs enhancement 👑🏠👫💯🛡👎.
FAQ
Which are the popular hotel booking apps?
Some of the top hotel booking apps include Booking.com, Expedia, Hotels.com, Agoda, and Airbnb.
What are the main features of Booking.com?
Booking.com offers an extensive range of accommodation options, detailed descriptions of properties, multiple filters for searching, user reviews, and a feature to ‘Save’ your preferred options for future reference. You can book your stay directly through the app.
What sets Expedia apart from other hotel booking apps?
Expedia is known for offering complete travel packages, including flights, hotels, and car rentals. You can also earn reward points from your bookings, which can be used for future discounts.
Can Booking.com be used worldwide?
Yes, Booking.com operates globally and offers properties in different countries worldwide.
How reliable is Expedia for booking hotels?
Expedia is reliable and widely used for booking accommodations. The app also provides user reviews and ratings for each property, which helps in making informed decisions.
Is it possible to make last-minute bookings with Booking.com?
Yes, Booking.com does allow for last-minute bookings and even offers discounted rates for such bookings.
Does Expedia charge a service fee for hotel bookings?
While there may be some additional fees depending on the property, Expedia generally does not charge a service fee for hotel bookings.
What are customer reviews like on Booking.com?
The customer reviews on Booking.com are generally positive, with users praising the variety of choices, easy booking process, and accurate property descriptions.
Can you book flights through Expedia?
Yes, you can book both domestic and international flights through the Expedia app.
Can Booking.com and Expedia be accessed on any device?
Yes, both Booking.com and Expedia have apps available for iOS and Android devices, besides their desktop websites.
Is customer support readily available on Booking.com?
Yes, Booking.com‘s customer service is available 24/7 and can be accessed through the app, making it easy for users to get assistance at any time.
What should I do if I encounter a problem with my hotel booking on Expedia?
If you face any issues with your booking on Expedia, you can reach out to their customer service team through the app. They are known for promptly handling customer queries and resolving issues.
Does Booking.com offer deals and discounts?
Yes, Booking.com frequently offers deals, discounts, and promotional offers which can be found directly on their app.
What are the payment options available on Expedia?
Expedia accepts various payment methods including credit cards, debit cards, and PayPal. You can choose the preferred one as per your convenience.
Can you modify or cancel your booking on Booking.com?
Yes, you can modify or cancel your booking on Booking.com. However, the cancellation policy depends on the specifics of the booking and the property’s policy.
Does Expedia offer any kind of loyalty or rewards program?
Yes, Expedia has a loyalty program known as Expedia Rewards. You earn points for every booking which can later be used for discounts on future bookings.
Does Booking.com have a price match guarantee?
Yes, Booking.com does offer a price match guarantee. If you find a lower rate for the same accommodation and reservation dates on another website, Booking.com will match the lower rate.
Are there any special benefits for frequent users of Expedia?
Yes, frequent users of Expedia can benefit from the Expedia Rewards program, which offers different tiers of benefits based on the user’s level of usage.
Does Booking.com offer a user-friendly interface?
Yes, Booking.com is known for its easy-to-use interface which makes searching for and booking accommodations straightforward and convenient.
Can Expedia be used for both business and leisure trips?
Yes, Expedia caters to both business and leisure travelers, offering a wide range of accommodations, flights, and car rentals to suit all types of travel needs.
What are some of the best apps for hotel reservations?
There are several high-functioning hotel booking apps available to make your travel planning easier. Some of the most popular ones include Booking.com, Expedia, Airbnb, and Agoda.
What makes Booking.com stand out among other hotel booking apps?
Booking.com provides the flexibility to book accommodations in a wide variety of places, from traditional hotels to guest houses, apartments, and even hostels. Moreover, it often offers free cancellation options and a best-price guarantee.
How user-friendly is the Expedia app?
The Expedia app is user-friendly and intuitive. Its design allows for easy navigation, and it comes with integrated features that let users book flights, hotels, and rental cars—all in one place.
Is there a loyalty program available for Booking.com users?
Yes, Booking.com rewards its loyal customers with the Genius loyalty program. This program offers various benefits including 10% discounts and other travel perks such as free airport taxi services.
Does Expedia have a reward scheme for its regular customers?
Yes, Expedia runs a membership program called Expedia Rewards. Members earn points on booking hotels, flights, and activities, which can later be redeemed for travel discounts and other rewards.
Can I book rental cars through Booking.com?
No, Booking.com primarily focuses on hotel and other accommodations. For rental cars, consider using Expedia, which integrates bookings for flights, hotels, and car rentals.
How to cancel a hotel reservation on Expedia?
To cancel your hotel booking on Expedia, navigate to ‘My Trips,’ select your booking, and click ‘Cancel Reservation.’ Ensure you understand Expedia’s cancellation policy before proceeding.
Is last-minute booking available on Booking.com?
Yes, Booking.com offers the option for last-minute booking. You can find numerous deals for last-minute reservations, perfect for spontaneous travelers or if your plans suddenly change.
Can I book an entire trip, including flights, with Expedia?
Yes, Expedia is not only a hotel app but a comprehensive travel planning app. You can book flights, car rentals, and even cruise trips along with your hotel accommodation.
Does Booking.com offer special deals or discounts?
Yes, Booking.com regularly offers exclusive deals and discounts to its users. Make sure you check their ‘Deals’ section for the latest offers. They often have seasonal and location-specific discounts available.
Does Expedia offer deals on flights or car rentals, too?
Yes, Expedia frequently provides deals not just on hotels, but also on flights and car rentals. Be sure to check their ‘Deals’ tab for the most current deals and discounts.
Are mobile-exclusive deals available on Booking.com?
Yes, Booking.com does offer exclusive deals for its mobile app users. After downloading the app, you can find these under the ‘Mobile Exclusive’ tag.
Can I find reviews of hotels on the Expedia app?
Absolutely, Expedia features user reviews for almost all hotels listed on the platform. This feature helps ensure that you make informed decisions while booking your accommodations.
Does Booking.com provide customer support services?
Yes, Booking.com offers round-the-clock customer service. You can reach them via phone or email, or through their online chat feature on the app and website.
Does Expedia offer any sort of guarantee on their bookings?
Yes, Expedia offers a Best Price Guarantee on most of their bookings. This means that if you find an identical booking for a lower price elsewhere, they will refund the difference.
Can I see photos of the hotel on Booking.com?
Yes, Booking.com provides a visual view of listed properties with multiple interior and exterior photos to help users get a better understanding of what to expect from their accommodations.
Are hotels worldwide available for booking through Expedia?
Yes, travelers can book hotels in destinations all over the world using the Expedia app. It has an extensive listing of accommodations on endless destinations, serving global travelers extensively.
Is Booking.com suitable for budget-conscious travelers?
Definitely. Booking.com brings a vast selection of accommodations fitting all budget ranges. From luxury resorts to budget hostels, users can find accommodations matching their financial plans.
Is there a price match guarantee on Booking.com?
Yes, with the Booking.com price match promise, if you find the same room for less on another website, they will match the price. However, terms and conditions apply, so be sure to check the details.
Does Expedia offer travel package options?
Absolutely, Expedia offers bundled packages that include flights, hotels, activities, and more. These packages often offer value-for-money and take the hassle out of travel planning.